Terms of Service
Welcome to Vital Veo.
Please read these Terms and Conditions ("Terms") carefully before using our website https://vitalveo.com or any of our associated domains (the "Service").
1. Interpretation and Definitions
The words with initial letters capitalized have meanings defined under the following conditions.
For the purposes of these Terms and Conditions:
- Affiliate means an entity that controls, is controlled by, or is under common control with a party.
- Country refers to: Lithuania.
- Company (referred to as "the Company", "We", "Us", or "Our") refers to VitalVeo Health UAB, Konstitucijos pr. 7, 09308 Vilnius, Lithuania.
- Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
- Service refers to the Website.
- Website refers to Vital Veo, accessible from https://vitalveo.com.
- You means the individual accessing or using the Service.
2. Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company.
Your access to and use of the Service is conditioned upon Your acceptance of and compliance with these Terms and Conditions. By accessing or using the Service, You agree to be bound by these Terms and Conditions.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
3. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
4. Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
5. Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
6. "AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE", with all faults and defects without warranty of any kind. The Company disclaims all warranties, express, implied, statutory, or otherwise.
7. SMS Text Messaging Consent
7.1 Program Description: VitalVeo Health UAB operates an SMS text messaging program through which we send health tips, wellness insights, and nutrition updates, and account-related communications to subscribers who have provided prior express written consent through the opt-in form at vitalveo.com.
7.2 TCPA Consent: By providing your mobile phone number and checking the applicable consent checkbox on our website, you provide prior express written consent, as defined under the Telephone Consumer Protection Act, 47 U.S.C. § 227 ('TCPA'), to receive autodialed or pre-recorded text messages from VitalVeo Health UAB at the mobile number you provide. Transactional messages relate to your account, subscription confirmations, and service updates. Marketing messages include health tips, wellness insights, and nutrition updates.
7.3 Consent Not Required: Your consent to receive SMS messages is not a condition of purchasing any product or using any service offered by VitalVeo Health UAB.
7.4 Message Frequency: For transactional messages, frequency depends on your account activity. For marketing messages, we send up to 4 messages per month. Frequency may vary.
7.5 Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
7.6 Opt-Out Instructions: You may opt out of SMS messages at any time by replying STOP to any message. You may also revoke consent through any reasonable method including email to [email protected], a written request to our address, or a request submitted through our website. All opt-out and revocation requests will be honored within 10 business days.
7.7 Support: For assistance, reply HELP to any message or contact [email protected].
7.8 Third-Party Sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
8. Changes to These Terms and Conditions
We reserve the right to modify or replace these Terms at any time at Our sole discretion. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.
9. Governing Law, Dispute Resolution, and Arbitration Agreement
9.1 Governing Law: These Terms and any dispute arising out of or related to them or your use of the Service, including any SMS communications governed by the Telephone Consumer Protection Act, 47 U.S.C. § 227, shall be governed by and construed in accordance with the laws of the State of Illinois, United States of America, without regard to its conflict-of-law provisions, to the extent necessary for the enforcement of these Terms against U.S.-based users. For users located outside the United States, the laws of Lithuania shall apply.
9.2 Informal Resolution: Before initiating any arbitration or legal proceeding, you agree to contact VitalVeo Health UAB at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. The parties agree to negotiate in good faith for at least 30 calendar days from receipt of the notice before either party may initiate formal proceedings.
9.3 Binding Arbitration: If the informal resolution process does not resolve the dispute within 30 days, any and all disputes, claims, or controversies arising out of or relating to these Terms, the Service, or any SMS communications shall be resolved by binding individual arbitration administered by the American Arbitration Association ('AAA') under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in English. The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this Section.
9.4 CLASS ACTION WAIVER: YOU AND VITALVEO HEALTH UAB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE FOR ANY REASON, THEN THE ENTIRETY OF SECTION 9.3 (BINDING ARBITRATION) SHALL BE NULL AND VOID, AND THE DISPUTE SHALL BE RESOLVED IN COURT PURSUANT TO SECTION 9.5 BELOW.
9.5 Equitable Relief Carve-Out: Notwithstanding the arbitration agreement above, either party may seek injunctive or other equitable relief in the state or federal courts located in Cook County, Illinois, United States, to prevent irreparable harm pending the outcome of arbitration. You consent to personal jurisdiction in those courts for this limited purpose.
9.6 Arbitration Opt-Out: You may opt out of the arbitration agreement in this Section 9 by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your full name, the email address associated with your account, and a clear statement that you are opting out of arbitration. If you opt out, disputes will be resolved in court under Section 9.5.
9.7 Severability: If any provision of this Section 9 is found invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
Important information & disclaimers:
By subscribing via SMS, you consent to receive text messages from VitalVeo Health UAB. Message and data rates may apply. Message frequency varies. Reply STOP to cancel at any time.
The content provided is for informational and educational purposes only. VitalVeo Health UAB is not responsible for any decisions made based on the content of these messages.
Contact Us
If You have any questions about these Terms and Conditions, You can contact Us at:
Email: [email protected]
Address: Konstitucijos pr. 7, 09308 Vilnius, Lithuania